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Privacy notice

How we collect, use, share and protect the information you give us through this website.

Effective October 13, 2026

Who we are

This notice applies to the website of Atlas Pension Administrators, Inc. ("APA," "we," "us"), 214 N. State Street, Concord, NH 03301. It covers information collected through this website. Information we receive while providing plan administration services is governed by our written service agreements.

Information we collect

When you request a proposal or contact us, we collect the information you choose to provide, which may include your name, role, company name, business address, email address and phone number; details about your organization and retirement plan, such as number of employees, number of participants and approximate plan assets; any comments you include; and whether you've asked to receive updates from us.

Like most websites, our hosting provider automatically receives basic technical information when you visit or submit a form, such as your IP address, browser type and the page you came from. This is used to deliver the site and to filter spam.

Please do not submit Social Security numbers, account numbers or participant personal information through this website. If we need plan or participant data, we'll provide a secure method for sharing it.

How we use your information

We use the information you provide to:

  • respond to your inquiry and prepare a proposal;
  • communicate with you about our services and your plan;
  • send compliance reminders, educational content and information about services offered by APA and its affiliates;
  • maintain records of our business relationships, including in customer relationship management (CRM) systems; and
  • operate, secure and improve this website.

Communications from APA and our affiliates

By submitting a form on this website, you agree that Atlas Pension Administrators, Inc. and its affiliates, meaning companies under common ownership or control with APA, may contact you by email, phone or mail about your inquiry and about related services they offer.

Every marketing email we send includes a link to unsubscribe. You can also opt out at any time by emailing jheise@apasupport.com or calling 603-581-7125. Opting out of marketing won't affect communications about services you've engaged us to provide.

How we share information

We do not sell your personal information. We may share it with:

  • Our affiliates, for the purposes described in this notice.
  • Service providers that help us run our business, such as website hosting, email, CRM and document-management providers, who may use it only to provide services to us.
  • Others when required by law, regulation, court order or a regulatory examination, or to protect our rights or the safety of others.
  • A successor in connection with a merger, sale or transfer of all or part of our business.

Third-party services on this site

This website uses Google Fonts and an embedded Google map, which may receive your IP address when pages load. Our client portal is hosted by FTwilliam, and your use of the portal is governed by its own terms and privacy practices. Links to other websites are provided for convenience, and we are not responsible for their privacy practices.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect the information we receive. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Keeping and updating your information

We keep information as long as needed for the purposes described here and to meet legal and recordkeeping obligations. To review, correct or ask us to delete information you've submitted, contact us using the details below. We'll honor requests as required by applicable law.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this notice

We may update this notice from time to time. The effective date above shows when it was last changed.

Contact us

Atlas Pension Administrators, Inc.
214 N. State Street, Concord, NH 03301
603-581-7125 · jheise@apasupport.com